asebood.blogg.se - Allmänt

The “Search COM Port” window will pop up.

Select the “Sign Type” – your sign type will be the new sign type that was just created under the steps above.

Now you must make sure the COM Port is set correctly:

Make sure the “Sign Color” is set to “RG Color”.

Make sure the “Sign Width” is 80 and the “Sign Height” is 16.

Under the Controller drop down selection select “C-Power3200”.

In the “New Sign Type” window that appears look for the “Controller” drop down option.

When the “Sign Setup” window appears, click on “New Type”.

Go to “File” in your top menu then select the “Sign Setup” option.

One of the indications that you may have a Controller issue is if you get this error: “Failed to get Version Information” If you get this error of if you feel the problem is a controller error then try the troubleshooting steps below: If you saw a “COM 4” in the Search COM Port window, then the “COM #” in the Sign Setting window next to “Port” should be COM 4 (not COM 1 as seen in the example).Ī controller issue can occur when the wrong controller was selected during the sign setup process or if it is sent back to default. Make sure that in the “Sign Setting” window it shows the same “COM #” you found in the “Search Com Port” window.

This lets you know you found the Com Port… you click “OK” on that window Under Controller Information look for “CPower3200 Baud Rate 57600” On the left side of this window you will see “Com” and a number… click on that and then click on “Find Controller” The “Search COM Port” window will pop up. When the “Sign Setting” window opens click the “Search” button When the “Sign Setup” window appears click the “Edit Sign” button in the top of the window

Open your SignX media software… Go to “File” then select “Sign Setup” The software may still be searching for the connection in the original USB port that was used.Ī COM port issue occurs if you receive a “Failed to open COM” error message You should now be able to communicate with your signĪ COM Port issue usually occurs if you first plug in the dongle (small black wireless device) into a USB port on your computer then remove the dongle and place it into a different USB port. Make sure that the sign name on the left hand side of the “Sign setup” window is highlighted in blue and then click “Go to Selected Sign” button You now are back to the Sign setup window Make sure that next to “Port” it shows the “COM #” you just found in the “Search Com Port” window You now are back to the Sign Setting window This lets you know you found the Com Port. Under “Controller Information” look for “CPower3200 Baud Rate 57600”. On the left side of this window you will see “COM” and a number (in the image it says “COM 3” but yours may be different).Ĭlick on that COM and then click on “Find Controller” button to the right. To find the “Port” make sure the sign is on and the set of dongles (the wireless devices) are plugged in a have a solid green light and then click on “Search” button to find the com port. “Communication” should be set to “RS232/RS485” “Sign Type” should read “16x80RG Color” – if it does not click on the down arrow and select the “16x80RG Color” Select the sign name (in the case above it says “Sign1” highlighted in blue)Ĭlick “Delete Sign” button to delete the incorrect sign name on the left hand side of the “Sign Setup” window If your Sign Setup does not look like the image to the right then take these steps to reconfigure it: When the Sign Setup window appears it should have these configurations

Open your SignX software and then click on “File” in the top menu and then “Sign Setup” There are the steps to set up the sign to communicate with SignX once again. In these cases the best course of action is to go through the Sign Setup process again. The SignX software may not have been setup properly initially or it may have gone back to default settings.